Accelerator Troubleshoot - Revision history

Sagecrmw at 16:45, 6 January 2026

2026-01-06T16:45:58Z

← Older revision		Revision as of 17:45, 6 January 2026
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	Large emails not filing		Large emails not filing

			This will be only visible in the network tab of the console. It might show as a Type mismatch and a Microsoft JScript runtime error '800a000d'

			[[File:type mismatch large email.png]]

	Issue is down to the size of the email and a limit in IIS		Issue is down to the size of the email and a limit in IIS

2023-01-13T11:44:33Z

← Older revision		Revision as of 12:44, 13 January 2023
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	https://update.crmtogether.com/support/trust.reg		https://update.crmtogether.com/support/trust.reg

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	26 Aug 2021		26 Aug 2021

2023-01-13T11:43:42Z

← Older revision		Revision as of 12:43, 13 January 2023
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	"Customized functionality in this application will not work" error when opening outlook the first time the add in is installed.		"Customized functionality in this application will not work" error when opening outlook the first time the add in is installed.
	To fi this you enable the appropriate ClickOnce Trust Prompts in Regedit.		To fix this you enable the appropriate ClickOnce Trust Prompts in Regedit.

	Ref:		Ref:

2022-11-21T15:51:57Z

← Older revision		Revision as of 16:51, 21 November 2022
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			21 Nov 22

			Uninstall the classic Outlook add-in

			Go to add/remove programs on the machine with Outlook

			Select the "CRM Together Outlook Add-on"

			[[File:ac_uninstall_classic.png]]


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	12 Feb 2022		12 Feb 2022

2022-07-26T08:57:12Z

← Older revision		Revision as of 09:57, 26 July 2022
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	Ref:		Ref:
	https://docs.microsoft.com/en-us/visualstudio/deployment/how-to-configure-the-clickonce-trust-prompt-behavior?view=vs-2022		https://docs.microsoft.com/en-us/visualstudio/deployment/how-to-configure-the-clickonce-trust-prompt-behavior?view=vs-2022

			You can download a file to install these settings in your registry from here. This should only be done by an IT person who knows what they are doing.

			https://update.crmtogether.com/support/trust.reg

	26 Aug 2021		26 Aug 2021

2022-04-08T16:45:32Z

← Older revision		Revision as of 17:45, 8 April 2022
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	IIS 8 and 404 messages on screens		IIS 8 and 404 (404.17) messages on screens

	You must install .net4.5 via the server manager (add feature) to enable.		You must install .net4.5 via the server manager (add feature) to enable.

2022-02-12T22:24:09Z

← Older revision		Revision as of 23:24, 12 February 2022
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			12 Feb 2022

			Error code #5532

			"Customized functionality in this application will not work" error when opening outlook the first time the add in is installed.
			To fi this you enable the appropriate ClickOnce Trust Prompts in Regedit.

			Ref:
			https://docs.microsoft.com/en-us/visualstudio/deployment/how-to-configure-the-clickonce-trust-prompt-behavior?view=vs-2022

	26 Aug 2021		26 Aug 2021

2021-08-26T16:08:21Z

← Older revision		Revision as of 17:08, 26 August 2021
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	Ref: https://support.microsoft.com/en-us/office/outlook-today-does-not-load-correctly-after-installing-the-grammarly-add-in-d646677f-2077-431d-9406-6e52f752e7a8		Ref: https://support.microsoft.com/en-us/office/outlook-today-does-not-load-correctly-after-installing-the-grammarly-add-in-d646677f-2077-431d-9406-6e52f752e7a8

			----

			User has no premissions to run the classic installer

			Workaround:
			* Close Outlook
			* Turn off UAC
			* When prompted to install for all users select NO
			* Change the install path to be

			C:\Users\<USERNAME>\AppData\Roaming\CRM Together
			* Turn on UAC
			* Open Outlook


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2021-08-26T15:38:31Z

← Older revision		Revision as of 16:38, 26 August 2021
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			26 Aug 2021

			Outook Today is blank.

			Workaround
			* Close Outlook.
			* To open the Registry Editor, select Start > Run, then type regedit and click OK.
			* In the left pane, expand the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
			* Right-click on Outlook.exe and select modify.
			* Select Decimal, then change the value to 10001.
			* Select the Decimal value and enter 10001.
			* Select OK, then close the Registry Editor.
			* Restart Outlook.

			Ref: https://support.microsoft.com/en-us/office/outlook-today-does-not-load-correctly-after-installing-the-grammarly-add-in-d646677f-2077-431d-9406-6e52f752e7a8

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	1 Oct 2019		1 Oct 2019

2021-06-30T12:01:47Z

@@ Line 200: / Line 200: @@
 see also
 [https://techcommunity.microsoft.com/t5/iis-support-blog/404-page-not-found-error-even-though-the-page-exists/ba-p/1480908 https://techcommunity.microsoft.com/t5/iis-support-blog/404-page-not-found-error-even-though-the-page-exists/ba-p/1480908]
 ----
 Outlook add on keeps disappearing