Sending and CRM: Difference between revisions

From Accelerator for SageCRM
(Created page with "To send an email and store it into CRM a user must send using one of the Accelerator buttons in the email compose window. The normal outlook send will not store anything int...")
 
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A. Send and Save
A. Send and Save


This button will match the email using a tag if present and if not then using the email address. No dialog will be seen.


[[File:newfileemail6.jpg]]


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B. Prompt and Send
B. Prompt and Send
This button will match the email using a tag if present and if not then using the email address. The match will be seen on the top with an icon.
[[File:newfileemail7.jpg]]

Revision as of 12:41, 15 June 2021

To send an email and store it into CRM a user must send using one of the Accelerator buttons in the email compose window.

The normal outlook send will not store anything into CRM.

There are 2 buttons.

A. Send and Save

B. Prompt and Send


A. Send and Save

This button will match the email using a tag if present and if not then using the email address. No dialog will be seen.


B. Prompt and Send

This button will match the email using a tag if present and if not then using the email address. The match will be seen on the top with an icon.