IE Phone

From Accelerator Classic

To view the phone information click on the "Phone" button.

Phoneicon.png

If your system is configured double clicking on the phone number will call this number.

Phone1.png

To record a communication click on either the "Phone In" or "Phone Out" buttons and fill in the details of the call.

Phone2.png

Note: Calls can be made if the "callto:" function is supported by your CTI system (Skype is an example of one that does support this).

Phone3.png