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To Show/Hide the Flag column first file an email and make sure it is selected

Then right click on the 'Inbox'

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And from the pop up menu click on 'Field Chooser'.

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Select the 'User-defined fields in Inbox' and you should see the 'CRM Status' field

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Drag the option to the position on the list title bar and position as needed Click 'OK' to save changes. When emails are filed you will see the flag

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