Utility: Difference between revisions

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From version 4.3.0.0 the utility is shipped with the outlook client
From version 4.3.0.0 the utility is shipped with the outlook client
* From version 4.7.5.2 (29 June 2020) the outlook client app is installed in the users appdata folder
EG
  "C:\Users\USERNAME\AppData\Roaming\CRM Together\OutlookAddIn"


[[File:utilloc.png]]
[[File:utilloc.png]]
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Download the tool to the client pc with the issue.  
Download the tool to the client pc with the issue.  
Version 3 (Checks for all versions of office installed keys) - download and extract the files to a folder and then run RepairRegistry.exe
https://www.dropbox.com/s/9yx8pej31sxx54z/RepairRegistry.zip?dl=0


Version 2 (CRM user settings option added) - download and extract the files to a folder and then run RepairRegistry.exe
Version 2 (CRM user settings option added) - download and extract the files to a folder and then run RepairRegistry.exe
https://www.dropbox.com/s/nlof7gh7p45794d/RepairRegistry.zip?dl=0
https://www.dropbox.com/s/nlof7gh7p45794d/RepairRegistry.zip?dl=0


Version 1 - download and run RepairRegistry.exe
Version 1 - download and run RepairRegistry.exe
https://www.dropbox.com/s/b1xl263tmn608vx/RepairRegistry.exe?dl=0
https://www.dropbox.com/s/b1xl263tmn608vx/RepairRegistry.exe?dl=0


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ACTION: add in DWORD "CRM Together Outlook Add On" Value:1
ACTION: add in DWORD "CRM Together Outlook Add On" Value:1


KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\AddinList"
KEY: "Software\\Microsoft\\Office\\"16.0\\Outlook\\Resiliency\\AddinList"
ACTION: add in DWORD "CRM Together Outlook Add On" Value:1
ACTION: add in DWORD "CRM Together Outlook Add On" Value:1


KEY: "Software\\Microsoft\\Office\\" + OfficeVersion + "\\Outlook\\Options"
KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Options"
ACTION: add in DWORD "RenderForMonitorDpi" Value:0
ACTION: add in DWORD "RenderForMonitorDpi" Value:0


KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\NotificationReminderAddinData"
KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\NotificationReminderAddinData"
ACTION: add in DWORD "CRM Together Outlook Add On\\dtype" Value:1
ACTION: add in DWORD "CRM Together Outlook Add On\\dtype" Value:1


KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\CrashingAddinList"
KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\CrashingAddinList"
ACTION: Deletes "CRM Together Outlook Add On" from this if there
ACTION: Deletes "CRM Together Outlook Add On" from this if there


KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\DisabledItems"
KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\DisabledItems"
ACTION: Deletes "CRM Together Outlook Add On" from this if there  
ACTION: Deletes "CRM Together Outlook Add On" from this if there  
CORE Location: HKEY_LOCAL_MACHINE


KEY: "SOFTWARE\\WOW6432Node\\Microsoft\\Office\\Outlook\\Addins\\CRM Together Outlook Add On"
KEY: "SOFTWARE\\WOW6432Node\\Microsoft\\Office\\Outlook\\Addins\\CRM Together Outlook Add On"
ACTION: "Warmup" "1"
ACTION: set name:values "Warmup":"1", "LoadBehavior":"3"
        "LoadBehavior" "3"

Latest revision as of 08:55, 30 June 2020

From version 4.3.0.0 the utility is shipped with the outlook client

  • From version 4.7.5.2 (29 June 2020) the outlook client app is installed in the users appdata folder

EG

 "C:\Users\USERNAME\AppData\Roaming\CRM Together\OutlookAddIn"

18 Jan 2019

If the Outlook add-on is disabled you can now quickly fix this using a new utility that fixes the registry settings for Outlook.

Download the tool to the client pc with the issue.

Version 3 (Checks for all versions of office installed keys) - download and extract the files to a folder and then run RepairRegistry.exe

https://www.dropbox.com/s/9yx8pej31sxx54z/RepairRegistry.zip?dl=0

Version 2 (CRM user settings option added) - download and extract the files to a folder and then run RepairRegistry.exe

https://www.dropbox.com/s/nlof7gh7p45794d/RepairRegistry.zip?dl=0

Version 1 - download and run RepairRegistry.exe

https://www.dropbox.com/s/b1xl263tmn608vx/RepairRegistry.exe?dl=0

Run the application

and click the bug "Repair" button

Restart outlook and the Accelerator add-on should be visible again.



Technically this tool updates the registry the same as if the end user updated it.

The following keys are updated*: The "16.0" refers to the office version so may vary on your machine.

CORE Location: HKEY_CURRENT_USER

KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\DoNotDisableAddinList ACTION: add in DWORD "CRM Together Outlook Add On" Value:1

KEY: "Software\\Microsoft\\Office\\"16.0\\Outlook\\Resiliency\\AddinList" ACTION: add in DWORD "CRM Together Outlook Add On" Value:1

KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Options" ACTION: add in DWORD "RenderForMonitorDpi" Value:0

KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\NotificationReminderAddinData" ACTION: add in DWORD "CRM Together Outlook Add On\\dtype" Value:1

KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\CrashingAddinList" ACTION: Deletes "CRM Together Outlook Add On" from this if there

KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\DisabledItems" ACTION: Deletes "CRM Together Outlook Add On" from this if there

CORE Location: HKEY_LOCAL_MACHINE

KEY: "SOFTWARE\\WOW6432Node\\Microsoft\\Office\\Outlook\\Addins\\CRM Together Outlook Add On" ACTION: set name:values "Warmup":"1", "LoadBehavior":"3"