This applies only to when you are using the Office 365 API (and not our Windows Outlook client)
Go to the Start here page to install
Once installed users will be able to open the app.
- Click on the 3 dots ... and the menu opens (1)
- Click on "CRM Together" and the Accelerator task pane opens (2)
- To keep the task pane open click the Pin
- Selecting an email will match and show the CRM data as before