Utility

From version 4.3.0.0 the utility is shipped with the outlook client

18 Jan 2019

If the Outlook add-on is disabled you can now quickly fix this using a new utility that fixes the registry settings for Outlook.

Download the tool to the client pc with the issue.

Version 2 (CRM user settings option added) - download and extract the files to a folder and then run RepairRegistry.exe https://www.dropbox.com/s/nlof7gh7p45794d/RepairRegistry.zip?dl=0

Version 1 - download and run RepairRegistry.exe https://www.dropbox.com/s/b1xl263tmn608vx/RepairRegistry.exe?dl=0

Run the application

and click the bug "Repair" button

Restart outlook and the Accelerator add-on should be visible again.

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Technically this tool updates the registry the same as if the end user updated it.

The following keys are updated*: The "16.0" refers to the office version so may vary on your machine.

CORE Location: HKEY_CURRENT_USER

KEY: "Software\\Microsoft\\Office\\16.0\\Outlook\\Resiliency\\DoNotDisableAddinList ACTION: add in DWORD "CRM Together Outlook Add On" Value:1

KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\AddinList" ACTION: add in DWORD "CRM Together Outlook Add On" Value:1

KEY: "Software\\Microsoft\\Office\\" + OfficeVersion + "\\Outlook\\Options" ACTION: add in DWORD "RenderForMonitorDpi" Value:0

KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\NotificationReminderAddinData" ACTION: add in DWORD "CRM Together Outlook Add On\\dtype" Value:1

KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\CrashingAddinList" ACTION: Deletes "CRM Together Outlook Add On" from this if there

KEY: "Software\\Microsoft\\Office\\"+OfficeVersion+"\\Outlook\\Resiliency\\DisabledItems" ACTION: Deletes "CRM Together Outlook Add On" from this if there

KEY: "SOFTWARE\\WOW6432Node\\Microsoft\\Office\\Outlook\\Addins\\CRM Together Outlook Add On" ACTION: set name:values "Warmup":", "LoadBehavior":"3"