Non-SSL Sites: Difference between revisions

Revision as of 19:46, 30 September 2021

This page is to help customers who do NOT have an SSL cert on their server

Help ref# 77342

If you have SSL and see this error check that the external URL works from on the CRM server. This is a requirement

The outlook client we ship comes preconfigured with the core app location in the settings

EG

However if you are not running SSL (https) on your CRM you may need to update this path to a local install of the web application.

This url is in the format

 * http://crm.someserver.com/CRM/custompages/sagecrmws/webapp/#/

OR

 * http://someserver/CRM/custompages/sagecrmws/webapp/#/

where "crm.someserver.com" and "someserver" are your own server name.

EG

1. Update the client app url

Once you set this click

2. Set Url -button

3. Close

Restart outlook

@@ Line 3: / Line 3: @@
 Help ref# 77342
-'''If you have SSL and see this error check that the external URL works from on the CRM server. This is a requirement"
+'''If you have SSL and see this error check that the external URL works from on the CRM server. This is a requirement'''
 The outlook client we ship comes preconfigured with the core app location in the settings