Troubleshoot

Handling the Accelerator add-in being disabled.

1. Click File within Outlook to see this screen
2. Click the “Slow and Disabled add-ins button”
3. Expand options under “CRM Together Outlook App Container”
4. Check “Always enable” or “Do not monitor for …”
5. Click Apply
6. Click close

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Error #532 PART I

Please check the logs and send to support or upload to portal

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Error #532 PART II - UploadFile

Within the CRM application in IIS select the "ASP" module and expand the "Limits Properties" node and update the values

a. Maximum Requesting Entityt Body Limit = 2147483647

b. Response Buffering Limit = 2147483647

This issue can also show the message

  Execution of the ASP page caused the Response Buffer to exceed its configured limit

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Outlook app v 2.3.0.2

If Outlook is crashing/closing randomly it could be a 0 byte file in the sentqueue causing this

Open Windows Explorer and navigate to

    C:\Users\WINDOWSUSERNAME\AppData\Local\crmtogethertemp\sentqueue

replacing WINDOWSUSERNAME with your own windows user name.

If you see a file in here with size 0 bytes delete this and restart outlook (you may need to re-enable the add-in also).