Accelerator User Settings

Here we explain the settings on the client side of Accelerator.

1. Settings

This is the path to CRM - In most cases you would just set the top item.

2. Documents

The working folder option was introduced to cater for issues whereby the users default document and settings folder could not be written to. This can happen due to browser security settings and UAC (User Access Control) being turned on in windows.

This folder is used to store temporary files (for mail merge for example).

3. Integrated Access

This is used by Outlook and Word to log on to CRM (using the User Name and Password).

Email Save Prompt - Controls whether the prompt to save an email (when sent is displayed)

Email Save File - Enabled when "Email Save Prompt" is unchecked - Auto Saves the email as a file attachment

Link Outlook Appt Tasks - If One way push of Appointments/Tasks to CRM is enabled on server side this is a user option to turn on/off

Auto Save Incoming Selected Email -option to save all emails automatically to CRM once viewed

Save Subject Save Default - Makes the subject the default data displayed in the Save dialog

4. Address Management

Add email addresses for the system to ignore (your personnal contacts for example)