Entity Options

The entity options menu is available on the top right of the screen.

• Focus

Clicking this stops the change event from happening when you change and email with the task pane. You will know this is checked as the top area will be blue.

• New Task

This opens a dialog were you can create a new task in CRM

• Add Tag

This adds a tag to the selected email body. The menu header area goes yellow when there is a tag.

• Reply and Tag

This opens a new email replay window in outlook with a tag in it based on the current context in the task pane

• New Email

This opens a new email window in outlook with a tag in it based on the current context in the task pane

• New Appointment

This opens a new appointment window in outlook with a tag to insert the record into CRM and also to tag against the entity it is on.