Log an issue

From Accelerator for SageCRM
Revision as of 11:22, 16 October 2023 by Sagecrmw (talk | contribs)
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work in progress...

Questions

Is it happening for all users?

Is the user it is happening to doing anything that you maybe have not seen before?

What we need.

  • Partner name
  • Customer name
  • Sage CRM version
  • CRM Together Product
  • Product version
  • For Accelerator is it on the classic outlook add in or on Office 365.
  • For MobileX - Is it the PWA/iOS or Android client?
  • Outline the issue
  • Steps to recreate (if you can record it on https://vimeo.com/record/ready-to-record or Loom thats great)
  • Any attempts/changes made to fix the issue