IE Phone
From Accelerator for SageCRM
To view the phone information click on the "Phone" button.
If your system is configured double clicking on the phone number will call this number.
To record a communication click on either the "Phone In" or "Phone Out" buttons and fill in the details of the call.
Note: Calls can be made if the "callto:" function is supported by your CTI system (Skype is an example of one that does support this).