Email Matching: Difference between revisions

From Accelerator for SageCRM
No edit summary
No edit summary
(3 intermediate revisions by the same user not shown)
Line 1: Line 1:
Accelerator establishes context in the following fashion
Accelerator establishes context in the following fashion


1.  Tag (if applied) see https://accelerator.crmtogether.com/index.php?title=Outlook_Tagging_emails
1.  Tag (if applied) see https://accelerator.crmtogether.com/index.php?title=Tagging


2.  Precise Email Address (person match)
2.  Precise Email Address (person match)
Line 7: Line 7:
3.  Email Domain (company match where a person record was not found)
3.  Email Domain (company match where a person record was not found)


4.  Lead (where a company record is not found
There are 2 parts to this:


[[File:Picture2.jpg]]
a. The system tries matching on the company email address - If a match is found this is returned
 
b. If no match is found in (a) then the system searches for a person record with the domain and returns the company(ies) that a linked to the person(s) found.
 
4.  Lead (where a company record is not found)
 
[[File:context.png]]

Revision as of 15:41, 22 September 2023

Accelerator establishes context in the following fashion

1. Tag (if applied) see https://accelerator.crmtogether.com/index.php?title=Tagging

2. Precise Email Address (person match)

3. Email Domain (company match where a person record was not found)

There are 2 parts to this:

a. The system tries matching on the company email address - If a match is found this is returned

b. If no match is found in (a) then the system searches for a person record with the domain and returns the company(ies) that a linked to the person(s) found.

4. Lead (where a company record is not found)